Frequently Asked Questions (FAQs) > Clearing Browser Data - Instructions



Here is recent text on how to clear your browser cache/cookies for major browsers for Windows and Mac users.
 

For PC Users:

 

Firefox 3.5 and above for Windows

  1. From the Tools menu, select Clear Recent History...
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything
  3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Chrome
  1. On the upper right, from the Tools menu (  ), select Options.
  2. From the Under the Hood tab, click Clear browsing data...
  3. Select the items you want to clear (e.g., Clear browsing historyClear download historyEmpty the cacheDelete cookies and other site data). 
  4. You can choose the period of time for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select Everything
  5. Click Clear browsing data.


Internet Explorer 8 and above
 

  1. From the Safety menu in the upper right, click Delete Browsing History...
  2. Deselect Preserve Favorites website data, and select Temporary Internet filesCookies, and History
  3. Click Delete.

Internet Explorer 7

  1. From the Tools menu in the upper right, select Internet Options
  2. Under "Browsing history", click Delete... 
  3. To delete your cache, click Delete files. Delete your Cookies as well
  4. Click Close, and then click OK to exit.
 
For MAC Users:

Safari

  1. From the Safari menu, select Reset Safari... 
  2. From the menu, select the items you want to reset, and then click Reset.

Firefox 3.5 and above for Mac OS X

  1. From the Tools menu, select Clear Recent History
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything
  3. Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

Chrome 

  1. From the Chrome menu, select Clear Browsing Data
  2. From the Time range to clear: drop-down menu, select the desired range; From the beginning of time,
  3. Choose all elements to clear. Click Clear Now.
  4. To delete your cookies, click Delete cookies...
  5. To delete your history, click Delete history...